Receptel has as mission to:

• guarantee the quality and continuity of the "first contact" with its clients through embodying an extension of their image, good name and renown;
• maintain its high public profile as a european niche-player within the receptionist segment and to expand this as an involved and professional employer and service provider;
• impart experience at both the client, candidate and competition and be the quality player within the area of the outsourcing of frontdesk activities;
• distinguish itself from its competitors in its service provision through an innovative manner unifying people, processes, technology and business.

The current exonomic developments force businesses to reflect on their strategic choices. This brings organizations to, besides cost reductions and efficiency quests, focus on their core business. The need to outsource facility requirements arises. In order to provide for this demand, Receptel has specialized itself in the outsourcing of telephone and reception services.

The ever-increasing developments within the area of telecommunications and technology indicate that a well-functioning reception is of great importance to a successful business. Through the critical interpolation from both internal as well as external clients, it has become increasingly important that the telephone is answered in a professional manner. The receptionist with her/his manner of communication imparts a first impression of the business. This first impression also applies to the visitors to the business. All modern means of communication simplify the manner of communication, but real success is defined by the person behind the telephone and at reception.

Receptel's strategy:

• Being the outsourcing specialist within the area of reception, telephone and reception services
• Being the right partner for large national and international businesses
• Deliver a good return through tailor-made work
• Create strong entrepreneurship from the organisation
• Deliver an extremely high level of service to clients
• Being a personable employer for its employees
• Strenghthen the existing market through the application of strategic innovations and creativity